A Successful eCRM Consists Of:
5 C’s for Companies to attract Customers:
Enable Combine Customized Content, Community and Commerce
4 R’s for Providing Helpful Advice:
Provide Relevant ratings, reviews and recommendations
3 P’s of Choice for Consumers:
Consumers will select your product/service for its Personality, Profile, and Performance
Enable Combine Customized Content, Community and Commerce
4 R’s for Providing Helpful Advice:
Provide Relevant ratings, reviews and recommendations
3 P’s of Choice for Consumers:
Consumers will select your product/service for its Personality, Profile, and Performance
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